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Shipping Policy

Delivery Instructions

  • Please be sure to list your exact address including your apartment # (if applicable) and any further delivery information needed. Always double check to be sure you have given us the correct address. 

  • Please note that you are required to sign for your package upon arrival.

  • In the unusual event that your package is mailed back to us, you will be responsible for any additional shipping fees. 

  • In the event that you have placed an order with incorrect information, please contact us immediately at to review your order and make any necessary changes. We are not able to make any changes once your order has shipped. 

General Information

  • All orders will be processed and shipped within 3-5 days. 

  • At this time in response to COVID-19 ALL SALES ARE FINAL

  • In the unlikely event you receive your item/s damaged or destroyed upon arrival, please reach out to us immediately at and we will be happy to replace the destroyed item/s upon receiving evidence in the form of photo, video, etc. Please note that you will be responsible for additional shipping costs.

  • Once you receive your confirmation email that includes your tracking number, 05/26 Official is not responsible for any lost packages. You must contact USPS customer service with your tracking number and customer information. 

Shipping Policy: Shipping Policy
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